Guest Service Manager

       Bachelor?s Degree in any related fields

       Thai Male/Female age 25-32 years up

       Team work with Leadership and  supervisory skills

       Fluent command of English communication

       Computer literacy and FO system

       Good personality, service mind and good attitude

• Assist the FO Manager with the daily management of the Front Desk, ensuring maximum guest satisfaction and efficiency of check in and check out.
• Regular print-out of back up reports on a shift to shift basis
• Effectively communicate and disperses all and any relevant information via shift handover, log books, guest history, traces and by attending the regular Shift Leaders meetings
• Supervise and ensures GSA?s have balanced their work properly.
• Ensures that all billing instructions are accurate and clear
• Effectively deal with guest problems and complaints immediately
• Conduct related necessary training.