Guest Service Agent (GSA)

- New graduate are welcomed
- Professional appearance: well-groomed and tidy
- Pleasant personality: confident, self-motivated and diplomatic
- Ability to work on own initiative, excellent time management skills and the ability to multi-task
- Good command of both English, both written and spoken
- Initiative, good interpersonal skills & communication skills.
- Bachelor's Degree

- Must be able to handle the HIS system- s operation and to maintain the cashier intended to keep the money.
- To be responsible for the fulfillment of all guest- s request (whenever possible)
- To report to the Supervisor (during her absence to FOA) relevant guest- s complaints and operational problem.
- To assign rooms for items and special requests, tour and convention groups and prepare all the necessary papers.
- To process all check-out according to procedure.

- Floating service charge
- 2 day off per week
- 16 Public Holidays
- 9 working hours per day (including 1 hour break)
- Annual vacation
- Meal allowance
- Medical insurance
- Life insurance
- Provident fund
- Laundry