Resident Manager

Profile and Qualifications
1. At least Bachelor Degree in any field
2. At least 5 year experience in hotel job.
3. Strong in inter-personality and communication skill
4. Proficiency in English communication
5. Strong in driving for results and systematic with creativity

Technical Skills:
1. Strong overall manage skills
2. Understand Group and Catering positing of the hotel
3. Broad understanding of function and group room space management
4. Understanding and achievement of team and individual goals
5. Familiarity and knowledge of all departments within the hotel

- Actively supports the development, training, mentoring of associates.

- Knows how and when to impose deadlines and delegate tasks.

- Adheres to Marriott EEO and AA policies.

- Manages quality process in areas of customer service and associate satisfaction.

- Demonstrates leadership by example

- Motivates and provides a work environment in which associates are productive.

- Demonstrates self-confidence, energy and enthusiasm

- Has effective public speaking and presentation skills

- Presents ideas, expectations and information in a concise, well-organized way.

- Uses effective listening skills.

- Identifies positive public relations and teamwork opportunities.

- Manages group or interpersonal conflict situations effectively.

- Understand how to manage in a culturally diverse work environment.

- Establish, measure, monitor, and evaluate process policies and procedures.

- Uses problem solving methodology for decision making and follow up

- Understand how to develop business plan and evaluate business trends to modify strategies.

- Interprets analyzes and manages budget to meet business objectives.

- Has personal Integrity, manages time well, highly visible in areas of responsibility.

- Provides constructive coaching and counseling to associate.