Sales Admistrative Assistant

- Effective telephone communication and sales skills
- Proficiency in English Communication ( writing, speaking, listening)
- Strong communication skills (verbal, listening, writing)
- Knowledge of basic OPERA and Microsoft Programs
- Effective typewriting both in Thai and English
- Strong organizational skill
- Strong customer and associate relation skills
- Ability to develop and maintain relationships e.g., associates, customers
- Familiarity and knowledge of all departments within the hotel
- Ensure that Sales Office and Sales Store Room are kept organized, clean and tidy
Education or Certification
- High School Diploma or equivalent required; Bachelor- s Degree preferred
Business Results
Balanced Scorecard Results: Supports strategies and conducts activities to drive market share, guest satisfaction and financial result.
- Sales and Marketing: Focuses on building the unit- s top line revenue by proactively soliciting and managing group/catering related opportunities. Upsells each business opportunity to maximize revenue. Achieves individual and team sales goals to enable business success.
- Guest Satisfaction: Ensures sales information provided to Event Management is accurate, complete and timely and enables units to meet or exceed guest expectations. Continuously focuses on improving guest satisfaction to create customer loyalty and increase market share.
Technical Expertise (Learning and Applying Personal Expertise)
The following are specific responsibilities and contributions critical to the successful performance of the position:
Guest Satisfaction
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
- Observes service behaviors of associates and provides feedback to individuals and/or managers; continuously strives to improve service performance.
Other
- Performs other duties as assigned to meet business needs.
- Reporting to work on time as schedule, and in proper attire. If tardiness or absenteeism is necessary, notify Sales Manager as soon as possible or a minimum of 2 hours prior to scheduled shift starting time.

Duties and Responsibilities:
- Distribution of all inter-office mail and memo- s (incoming/outgoing faxes, letters, contracts, productivity reports, etc)
- Coordinate with Purchasing Department on general office administration and stationary supply
- Arrange meetings, provide secretarial support i.e. typing, travel itinerary for Director of
Sales & Marketing and Director of Sales
- Coordination of all VIP and Sales give-away (keeping inventory, accurate log of giveaways, etc.)
- Generation, distribution and follow up of Purchase Order requests generated from the sales department. Keep accurate log of all PO- s
- Answering telephone in a timely manner and taking messages where appropriate
- When appropriate, is involved with customer site inspections
- Act as a liaison to Director of Sales & Marketing and Director of Sales between sales people and customers
- Process of all correspondence within acceptable time limit (within 12 hours)
- Attend mandatory meetings
- Participate in training sessions established by Marriott International when applicable
- When necessary, assist in organization of special events with Sales & Marketing department
- Assist in other areas as directed by the Director of Sales & Marketing and Director of Sales
- Hold monthly meetings with Director of Sales & Marketing and Director of Sales to review policies, procedures, process, training and development
- Coordination of gift certificates (approval in Director of Sales & Marketing and Director of Sales absence)
- Coordination of monthly schedule for sales team
- Assist Director of Sales & Marketing and Director of Sales with owners presentations

* 5 working day per week
* Training & Development
* Vacation and Public Holiday
* Social Security
* Group Insurrance
* Dental Allowance
* Provident Fund
* Uniform
* Meal
* Car Park
* Discount : Food & Beverage , Accommodation