General Manager for Bangkok& Phuket

- Business skills
- Excellent customer service skills
- The ability to manage staff
- Good written and spoken communication skills; English, German
- The ability to communicate with people at all levels
- The ability to keep calm under pressure and solve problems quickly
- Energy and enthusiasm
- Good organisational skills.

Key accountability:
The General Manager is responsible for achieving optimal guest satisfaction and a good working environment to attain all set objectives. To achieve this, the General Manager should run the hotel in accordance with the Standard Operating Procedures and Policies as set out by the company.
The General Manager shall see to the implementation of optimal and attractive products and services required to address the hotel's target groups, based on pre-agreed marketing plans and budgets. The General Manager shall ensure the correct production and distribution of information and promotion materials as agreed to.

This position require candidate who is able to relocate and travelling oversea.

Job responsibility:

- Planning and organizing accommodation, catering and other hotel services;
- Promoting and marketing the business;
- Managing budgets and financial plans as well as controlling expenditure;
- Maintaining statistical and financial records;
- Setting and achieving sales and profit targets;
- Analyzing sales figures and devising marketing and revenue management strategies;
- Recruiting, training and monitoring staff;
- Planning work schedules for individuals and teams;
- Meeting and greeting customers;
- Dealing with customer complaints and comments;
- Addressing problems and troubleshooting;
- Ensuring events and conferences run smoothly;
- Supervising maintenance, supplies, renovations and furnishings;
- Dealing with contractors and suppliers;
- Ensuring security is effective;
- Carrying out inspections of property and services;
- Ensuring compliance with licensing laws, health and safety and other statutory regulations.