Reservation Officer

1. Minimum education of Bachelor degree in Business Administration, Marketing or relevant discipline
2. Minimum of 1 years in relevant experience in a similar capacity
3. Knowledgeable in the Reservation Operation and related applications
4. Have good English communication skills both in written and spoken
5. Posses professional disposition with good communication and interpersonal skills

Main responsibility is to assist the Reservation Manager to maximize room sales and revenue. Monitor and ensure that all reservations are input into the system promptly and accurately. Regularly check the room and rates availability, hotel status, close-out dates and overbooking situation. Observe and maintain Reservations and Rooms & Guest Services systems, procedures, company standards and policies. Maintain accurate records of key data for future business plans. Generates monthly reports required by management.