E-Commerce Manager (for Hotel)

Qualifications
- Thai National
- Minimum of 2 years of Distribution or E-Commerce experience in the hospitality industry
- Existing relationship with OTAs- Market Manager is preferred
- Knowledge of SiteMinder and/or TravelClick will be an advantage
- Familiar with SynXis is a plus, but not mandatory
- Demonstrated understanding of Web technologies, browsers, analytics and content management systems and processes.
- Good command of written and spoken English

Main Duties & Responsibilities
- Actively involved in planning initiatives to grow online and direct segment to all hotels.
- Manage and monitor implementation of e-commerce strategies
- Daily management of hotel online presence on various OTAs, website and GDS
- Maximize and improve sales conversion
- To maintain accuracy, parity and daily update of information, room rate, inventory and other content in PMS, Channel manager tool and GDS.
- To control allocations and room inventory together with reservation team.
- Assist Marketing Team with ideas of Digital Marketing activities, social media and other online presence
- Create, implement and optimize marketing initiatives and promotions online.
- Acquire and negotiate new business opportunities with online partners
- Support implementation & activation of Distribution Channels
- Perform other duties that maybe assigned by management
- Launching CRM system in 2018
- To monitor customer feedback online and to coordinate response with hotels whenever required.
- To take initiative in proposing actions to improve design, content, functionally of hotel IBE to maximize result.
- Coordinating website and other online activities with 3rd party partners and internally.