IT Officer (พนักงาน IT)

- Possess computer programming background. Preferred user and /or programmer knowledge of computer (Both Mainframe and P.C). Preferred working knowledge of Hotel systems and procedures.

- Be aware and abide by Equal Employment Opportunity and Affirmative Action legislation and the hotel's policies in regards to harassment prevention.
- Work in a safe manner and abide by Occupational Health and Safety legislation and the hotel- s policies in regards to accident and incident reporting procedures.
- Adhere to all standards and procedures as set out in the Associate Handbook and compliance with Starwood- s Code of Conduct.
- Deliver exceptional service to both the internal and external customer in line with the principles of the Starwood - S.T.A.R- philosophy.
- To monitor on a continuous basis the storage, backup, performance and proper functioning of but not limited to more system
- To extend full support to users of each computer system and provide effective solutions to computer related problems in coordination and as guided by the IS Manager.
- To coordinate the timely repairs and return to service of any faulty systems and/or equipment.
- To refresh from time to time the implementation of established emergency procedures to continue hotel operations in the event of system failure.
- To assist System Manager in formulating, from time to time, new policies and procedures that can continuous improve the support functions of System Department and the security of the computer system.
- To assist in the training of all system users in the effective use of systems.
- To ensure that preventive maintenances of software and equipment are carried out timely and effectively.
- To ensure the work area is free from all hazards including but not limited to unauthorized entries, fire, pollution, theft etc.
- To respond to changes in department functions as dictated by the industry, the company or the hotel.