Restaurant Manager (Japanese Restaurant)

1.JOB SUMMARY
The Restaurant Manager should oversee and manage all areas of the restaurant, ensuring guest service meets company standards and customer satisfaction is maintained

2.ESSENTIAL DUTIES
- Take responsibility for the business performance of the restaurant.
- Analyse and plan restaurant sales levels and profitability.
- Organise marketing activities, such as promotional events and discount schemes.
- Prepare reports at the end of the shift/week, including staff control, food control and sales.
- Create and execute plans for department sales, profit, and staff development.
- Set budgets or agree them with senior management.
- Plan and coordinate menus.
- Coordinate the operation of the restaurant during scheduled shifts.
- Recruit, train, manage and motivate staff through orientations, ongoing feedback and by conducting performance reviews
- Respond to customer queries and complaints.
- Meet and greet customers, organise table reservations and offer advice about menu and wine choices.
- Maintain high standards of quality control, hygiene, and health and safety.
- Check stock levels, order supplies and prepare cash drawers and petty cash.
- Respond to customer complaints, taking appropriate action to solve the problem.
- Closely monitor the safety of the restaurant guests and staff through execution of food safety and restaurant safety standards and guidelines.
- Lead all financial areas including sales growth, cost management, and profit growth.
- Have a good working knowledge of all equipment and efficiently takes care of preventative maintenance.

3.HEALTH, SAFETY, AND SECURITY.
- Attend any health, safety & security training as required by the company.
- Report all accidents, dangerous occurrences, or hazards to your Superior.
- Be conversant with Health & Safety & Security Policies and procedures

4.GENERAL RESPONSIBILITIES
- Attend work with full commitment and work in accordance with the business code of ethics
- Keep up to date with changes in policy and procedures
- Adhere to the hotels grooming policy
- Abide by the hotels rules and regulations
- Accept that management can change my job description and responsibilities at any time

The above is designed to help you understand your role and is not intended to be a definitive of your duties, as flexibility in meeting company and guest- s needs is required by all employee.

- Service Charge
- Accommodation - Employee Rate at Pattana Apartment
- Transportation
- Free meal
- Annual Bonus
- Annual Salary Increment
- Provident Fund
- Corporate Union
- Public Holiday 16 days per year
- Annual Leave
- Etc.