รายละเอียดตำแหน่ง
Last Updated : 07.08.2019 | Viewers 2,560
Salary : เงินเดือน |
20,001 - 25,000 (THB) |
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
Area : ปฎิบัติงานที่จังหวัด |
Bangkok
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
Experience : ประสบการณ์การทำงาน |
1 Year (ปี) |
Gender : เพศ |
Male/Female ชาย/หญิง |
Age : อายุ |
Not over 35 years old อายุไม่เกิน 35 ปี |
Unit : จำนวนรับ |
2 อัตรา |
New Graduated : นักศึกษาจบใหม่ |
Yes รับพิจารณา |
Foreigner : ชาวต่างชาติ |
No ไม่รับพิจารณา |
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
Qualifications:
- Thai nationality
- Fresh graduates are welcome
- Clear verbal and written communication skills
- Proficiency in English communication or third language skills (Mandarin, Korean, Russian or Japanese) will be a plus.
- Service-minded attitude
- Interpersonal skills
- Customer Service / Communication skills
- Problem-Solving skills
- Proactive and able to work under pressure
- Willingness to work a flexible schedule (shifts) including weekends and holidays
- Thai nationality
- Fresh graduates are welcome
- Clear verbal and written communication skills
- Proficiency in English communication or third language skills (Mandarin, Korean, Russian or Japanese) will be a plus.
- Service-minded attitude
- Interpersonal skills
- Customer Service / Communication skills
- Problem-Solving skills
- Proactive and able to work under pressure
- Willingness to work a flexible schedule (shifts) including weekends and holidays
Job Details
รายละเอียดงาน
Responsibilities:
- Respond promptly to customer inquiries
- Process reservations through various channels while focusing on maximizing room revenue
- Ensure customer satisfaction, provide professional customer support as well as handle all special requests
- Knowledge about properties and surrounding areas
- Convert incoming enquiries into sales (firm bookings)
- Keep accurate records about customer bookings, complaints and payments
- Encourage to upsell and promote relevant travel products and services to customers
- Act as the primary liaison between customers and properties
- Maintain a positive and empathetic attitudes toward customers at all times
- Acknowledge and resolve customer complaints
- Communicate and work closely with other departments aiming to enhance customer satisfaction
- Handle customer payment and ensure that the payment received
- Give constructive feedback to superiors for team improvement
- Perform other assignments as requested
- Respond promptly to customer inquiries
- Process reservations through various channels while focusing on maximizing room revenue
- Ensure customer satisfaction, provide professional customer support as well as handle all special requests
- Knowledge about properties and surrounding areas
- Convert incoming enquiries into sales (firm bookings)
- Keep accurate records about customer bookings, complaints and payments
- Encourage to upsell and promote relevant travel products and services to customers
- Act as the primary liaison between customers and properties
- Maintain a positive and empathetic attitudes toward customers at all times
- Acknowledge and resolve customer complaints
- Communicate and work closely with other departments aiming to enhance customer satisfaction
- Handle customer payment and ensure that the payment received
- Give constructive feedback to superiors for team improvement
- Perform other assignments as requested
Welfare
สวัสดิการ
1. ประกันสังคม
2. ประกันกลุ่ม
3. ค่าล่วงเวลา OT
4. วันหยุดประจำปี
5. ลาพักร้อน
6. ลาป่วย
7. ลากิจ
#Favstay Pompome Co., Ltd.
Empire Tower, Sathorn, Bangkok
#Salary : Negotiable
2. ประกันกลุ่ม
3. ค่าล่วงเวลา OT
4. วันหยุดประจำปี
5. ลาพักร้อน
6. ลาป่วย
7. ลากิจ
#Favstay Pompome Co., Ltd.
Empire Tower, Sathorn, Bangkok
#Salary : Negotiable
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