Assistant Front Office Manager (ผู้ช่วยผู้จัดการแผนกต้อนรับ)

1.Male/Female age 30-45 Year
2.Experience for Position 1-2 Year up
3.English Communication is Good
4.to have Leadership & Team Work
5.to have Relationship good
6.to have Microsoft Office

1. Manages and oversee daily Front Office operations
2. Meet and greet all return guests and VIP guests of the hotel
3. Keeps inform the management the room status and room allocation as well as related principal matters
4. Keeps track guest requests on a timely and professionally manner, arranges Customer Relations Management system
5. Regular inspections of all sections to ensure that the quality standards are maintained and in good working condition
6. Conduct departmental training, monthly meeting, and monitor training tracking system for all team members
7. Provide coaching and counseling, support and guidance to team members as required
8. Develop and maintain standards and procedural manuals
9. Maintains motivational working environment within the department
10. Ensures team members update with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets & promotion, massage parlor, and other services and facilities
11. Keeps updating accurate hotel and related information in files
12. Monitor accuracy of preparation and distribution of daily forecasts and reports
13. Assist the Accounting Department in collecting outstanding, especially bills from tour leaders, local representative of operator and local agencies
14. Handle relevant comments or complains of hotel guests and informs to the Management
15. Ensure presence and proper appearance of all team member at all times
16. Performs other duties as assigned by General Manager

1.Service Charge Floating
2.Life Insurance
3.Social Security
4.Uniform 3 Pcs.
5.Staff House
6.Staff Meal 2 time
7.Day Off 6 Day per week
8.Public Holiday 14 Day
9.Vacation Mininum 6 Day per year with level
10.Other with Policy