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รายละเอียดตำแหน่ง
Last Updated : 25.05.2020 | Viewers 1,609
| Salary : เงินเดือน |
N/A (THB) |
|
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
|
Area : ปฎิบัติงานที่จังหวัด |
Hua Hin
|
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
|
Experience : ประสบการณ์การทำงาน |
2 Year (ปี) |
|
Gender : เพศ |
Male/Female ชาย/หญิง |
|
Age : อายุ |
Not over 50 years old อายุไม่เกิน 50 ปี |
| Unit : จำนวนรับ |
1 อัตรา |
|
New Graduated : นักศึกษาจบใหม่ |
No ไม่รับพิจารณา |
|
Foreigner : ชาวต่างชาติ |
No ไม่รับพิจารณา |
|
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
|
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
1.Male/Female age 28-45 Year
2.Experience for Position 3 Year up
3.to have Leadership & Team Work
4.Personality is Good
5.English Communication is Good
6.to have Microsoft Office is good
2.Experience for Position 3 Year up
3.to have Leadership & Team Work
4.Personality is Good
5.English Communication is Good
6.to have Microsoft Office is good
Job Details
รายละเอียดงาน
- Assist the reservations manager to motivate the team skillful at up-selling as required by the business demand.
- Participates in staff recruitment, organizes on-the-job and monthly training for all staff, performance in order to ensure clients- satisfaction service standards.
- Maintains good working relations with other departments, particularly Front Office and keeps close contact with regular guests, ensuring their needs are identified, and relayed to concerned departments for service delivery.
- Assist the reservations manager to control rates for business, low yield rooms allocations, complimentary rooms and upgrading, group space blockage and timely wash, especially during the peak season and/or high demand days when expected occupancy is above 85%.
- Checks regularly and disseminates information on market situation including; weekly check and report on booking trend in the market through exchanges with competitors, test calls and reports on seasonal rates book-able at competitor hotels, etc.
- Assist the reservations manager to supervise the Reservations Agents in their daily duties,
including pick-ups, Travel Agent commissions, staff responses to clients, etc.
- Tracks and prepares the necessary reports required for monthly submission to Administration Office.
- To keep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.).
- To update customers with the latest development of the hotel by means of Web-site and some other available distribution channels.
- To keep informed on all changes or developments within the hotel and the company.
- To spot-check reservations made the previous day and check all VIP arrivals.-
- Training, developing, and motivating staff to increase productivity.
- To keep department informed of all changes in the customer profile.
- To monitor group bookings and work closely with group department in order to achieve budgeted figures.
- Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.
- Have a full working knowledge and ability to supervise, train, correct and demonstrate all duties and tasks, in assigned place of work, accordingly to the standards as set.
- Train employees ensuring that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency.
- To understand and strictly adhere to the Rules & Regulations established in regards to the hotel policy on Fire, Hygiene, and Health & Safety.
- To have complete understanding of the Hotel- s Employee Handbook and adhere to the regulations contained within.
- Performs any other duties as assigned by management.
- Participates in staff recruitment, organizes on-the-job and monthly training for all staff, performance in order to ensure clients- satisfaction service standards.
- Maintains good working relations with other departments, particularly Front Office and keeps close contact with regular guests, ensuring their needs are identified, and relayed to concerned departments for service delivery.
- Assist the reservations manager to control rates for business, low yield rooms allocations, complimentary rooms and upgrading, group space blockage and timely wash, especially during the peak season and/or high demand days when expected occupancy is above 85%.
- Checks regularly and disseminates information on market situation including; weekly check and report on booking trend in the market through exchanges with competitors, test calls and reports on seasonal rates book-able at competitor hotels, etc.
- Assist the reservations manager to supervise the Reservations Agents in their daily duties,
including pick-ups, Travel Agent commissions, staff responses to clients, etc.
- Tracks and prepares the necessary reports required for monthly submission to Administration Office.
- To keep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.).
- To update customers with the latest development of the hotel by means of Web-site and some other available distribution channels.
- To keep informed on all changes or developments within the hotel and the company.
- To spot-check reservations made the previous day and check all VIP arrivals.-
- Training, developing, and motivating staff to increase productivity.
- To keep department informed of all changes in the customer profile.
- To monitor group bookings and work closely with group department in order to achieve budgeted figures.
- Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.
- Have a full working knowledge and ability to supervise, train, correct and demonstrate all duties and tasks, in assigned place of work, accordingly to the standards as set.
- Train employees ensuring that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency.
- To understand and strictly adhere to the Rules & Regulations established in regards to the hotel policy on Fire, Hygiene, and Health & Safety.
- To have complete understanding of the Hotel- s Employee Handbook and adhere to the regulations contained within.
- Performs any other duties as assigned by management.
Welfare
สวัสดิการ
Benefit
- Accommodation / ที่พัก
- Uniform + Laundry / ชุดพนักงาน + บริการซักรีดฟรี
- Meal / อาหาร 2 มื้อต่อวัน
- Social Security ประกันสังคม
- Service Charge minimum guarantee / ค่าบริการรายเดือนขั้นต่ำ 3,000 บาท
- Public Holiday 14 day, Annual Leave with level, Birthday Leave, Leave other
วันหยุดตามประเพณี / วันพักร้อน / วันหยุดประจำวันเกิด / วันลาอื่น ๆ ตามกฎหมายแรงงาน
- Reward Star of the month, Reward Star of the year / เงินรางวัลพนักงานดีเด่นประจำเดือน /เงินรางวัลพนักงานดีเด่นประจำปี
- Other / อื่น ๆ
- Accommodation / ที่พัก
- Uniform + Laundry / ชุดพนักงาน + บริการซักรีดฟรี
- Meal / อาหาร 2 มื้อต่อวัน
- Social Security ประกันสังคม
- Service Charge minimum guarantee / ค่าบริการรายเดือนขั้นต่ำ 3,000 บาท
- Public Holiday 14 day, Annual Leave with level, Birthday Leave, Leave other
วันหยุดตามประเพณี / วันพักร้อน / วันหยุดประจำวันเกิด / วันลาอื่น ๆ ตามกฎหมายแรงงาน
- Reward Star of the month, Reward Star of the year / เงินรางวัลพนักงานดีเด่นประจำเดือน /เงินรางวัลพนักงานดีเด่นประจำปี
- Other / อื่น ๆ
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