Barista/Supervisor

Listening, Verbal Communication, Customer Focus, Customer Service, Basic Safety, People Skills, Action Oriented, Organization, Selling to Customer Needs, Attendance, Client Relationships

-Welcomes customers by determining their coffee interests and needs.
-Educates customers by presenting and explaining the coffee drink menu; answering questions.
-Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
-Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
-Generates revenues by attracting new customers; defining new and expanded services and products.
-Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
-Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
-Maintains safe and healthy work environment by following organization standards and sanitation regulations.
-Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
-Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
-Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

-Service Charge
-6 days off per month
-Public Holiday 16 days per year
-Annual leave (Vacation)
-Provident Fund
-Corporate Union
-Social Security
-Annual Bonus
-Annual Salary Increment
-Meals
-Accommodation (Employee rate at Apartment)