Assistant Reservation Manager (Working at Akaryn Ladprao 95)

-Thai Nationality
-Bachelor- s Degree in any fields
-Good command in spoken and written English.
-Strong interpersonal and communication skills
-Positive and service mind
-Able to work under pressure and is a team player
-Computer literacy
-Must have experience for Reservation Officer in hotel 2 years

Job Details

-Handles daily correspondence.
-Responds to inquiries and makes reservations as needed.
-Records and processes in-coming reservations with confirmation sent out if require.
-Ensures all details of a reservation have been action; -Transportation, Special requirement etc.
-Provides information to guest on hotel services and activities.
-Ensures correct and relevant information to the operating departments
Processes cancellation / amendments to reservations (extension, early departure, number of rooms)
-Investigates and handles no show reservations.