รายละเอียดตำแหน่ง
Last Updated : 19.09.2023 | Viewers 1,859
Salary : เงินเดือน |
N/A (THB) |
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
Area : ปฎิบัติงานที่จังหวัด |
Bangkok
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
Experience : ประสบการณ์การทำงาน |
2 Year (ปี) |
Gender : เพศ |
Male/Female ชาย/หญิง |
Age : อายุ |
Non-Specific ไม่จำกัดอายุ |
Unit : จำนวนรับ |
1 อัตรา |
New Graduated : นักศึกษาจบใหม่ |
No ไม่รับพิจารณา |
Foreigner : ชาวต่างชาติ |
No ไม่รับพิจารณา |
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
- High School, Vocational certificate or Bachelor degree in any field.
- At least 2 years experience in Sales or reservation, or Front Office or new hire with some knowledge of Front Office or Reservation systems
- At least 2 years experience in Sales or reservation, or Front Office or new hire with some knowledge of Front Office or Reservation systems
Job Details
รายละเอียดงาน
GENERAL MISSION
- Reporting directly to the Front Office Manager.
- To assist Management in increasing the Hotel- s profitability.
- To supervise staff within the section.
- To assist guest and ensure their stays at the hotel are comfortable and memorable
- Ensure to understand, follow hotel P&P, Accor P&P, being exemplary for the team and ensure all regulations are strictly followed by the team.
- Assist the Reservations staff in answering phones, responding to email or fax and making bookings as required
- Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved though guest recognition and prompt cordial attention.
- Guiding and ensure all staff followed up - Resavision- program of Accor
- Conduct training for Reservations staff in accordance with hotel guidelines.
- Use your leading and supervision skills effectively to encourage and motivate staff.
- eing able to conduct training for the staff, especially for new staff or cross-training staff within the reservation
- Reporting directly to the Front Office Manager.
- To assist Management in increasing the Hotel- s profitability.
- To supervise staff within the section.
- To assist guest and ensure their stays at the hotel are comfortable and memorable
- Ensure to understand, follow hotel P&P, Accor P&P, being exemplary for the team and ensure all regulations are strictly followed by the team.
- Assist the Reservations staff in answering phones, responding to email or fax and making bookings as required
- Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved though guest recognition and prompt cordial attention.
- Guiding and ensure all staff followed up - Resavision- program of Accor
- Conduct training for Reservations staff in accordance with hotel guidelines.
- Use your leading and supervision skills effectively to encourage and motivate staff.
- eing able to conduct training for the staff, especially for new staff or cross-training staff within the reservation
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