Front Office Manager (ผู้จัดการแผนกต้อนรับ)

If you need a change, are ready for the next step in your career and want to bring your style, experience and motivation to our table - Keep reading!

ASAI Hotels, operating under the umbrella of Dusit Hotels and Resorts, is an Asian-inspired collection of hotels targeting on becoming an access point for curious millennial-minded travellers who want to experience vibrant and diverse neighbourhoods around the world like a local. ASAI Bangkok Chinatown takes up five floors above 4 floors of retail space with a total of 224 rooms, and is scheduled to open in Q1 2020.

An opportunity came up to join our small but outgoing Pre-opening Team as Front Office Manager. We need your expertise, motivation and willingness to learn and grow to shape this important part of our company's future.

You will:

- Be responsible for the style and performance of our Front Office Team
- Play a vital role in setting up the FO department including reviewing/ creating manuals, implementing brand standards, looking after Health and Safety, Quality Assurance etc.
- Lead, train and motivate the Team, ensuring highest standards and productivity
- WOW your Team and guests, and enjoy creating memorable experiences for both of them
- Be happy to take on extra projects, create new things, enthuse others about your ideas, and assist in the property- s setup phase


What you will need to win:

Next to industry related education and work experience, we want to see an honest smile, creativity, and a can-do attitude from you. With a Team of motivated, educated and empowered people, we are about to take industry standards to the next level; and you need to be happy to explore this path with us. At ASAI Bangkok Chinatown we are going the extra mile for our staff and guests, and deliver wholehearted service because we love what we do - not because someone pays us for it.


You will make it to the next round if you are:

- Fluent in Thai and (close to) fluent in English - the job interview will be in English
- An experienced FOM/ Assistant FOM who worked in a medium sized 4 star property for more than 3 years
- Savvy in contemporary Front Office operations and computing
- Positive, creative, motivated, eager to learn, welcoming, professional, a fast learner and thinker with a sense of customer service, problem solving, responsibility and humour
- A people person, a great communicator and trainer able to build an attractive work environment and memorable experience for staff and guests
- Experienced in Hotel Pre-Opening (would be nice but not mandatory)

Why joining us:

Your career goals are important to us, and you have a chance to join us on our mission and develop further skills and qualifications. On top of that we offer

* A competitive salary package
* Group Medical/ Life/ Dental insurance
* Five-day work week
* Monthly Service Charge
* Provident Fund
* Performance bonus
* Transportation allowance


If that sounds like you, please send your cover letter and CV in English to: [email protected]