Manager, Distribution

Goal Setting
Sets challenging but achievable goals for self
Communication
Communicates effectively with colleagues and subordinates
Can influence others to change views
Service Mindset
Always puts the needs of the guest first
Recommends improvements to guest experience
Teamwork and Collaboration
Works well with others - asks for help and offers support when needed
Process and Project Management
Follows standard procedures and performs job efficiently
Can effectively manage processes/projects to a deadline
Problem Solving
Tackles difficult problems effectively

Management and Leadership
Where appropriate, supervises the work of others well
o Is decisive and takes full responsibility for final decisions
Mentoring and Coaching
Is viewed as a good mentor and actively coaches others
Change and Innovation
Is calm and focused during times of change or uncertainty
Comes up with ideas for improvement
Professional Development
Always looks for opportunities to improve skills
Values
Consistently acts in line with our core values

- Brand Website, Online Travel Agents and GDS
o Manage key Internet channels by offering competitive rates and availability on brand website, OTAs and GDS to maximise property RevPAR index.
o Control day-to-day rates and availability through the use of channel management systems, OTA extranets and CRS (central reservation system) extranet.
o Monitor rates offered in all channels to ensure that the best rate guarantee on brand website is valid and parity throughout all channels is maintained. If applicable, use a rate shopping tool to monitor all Internet rates.
o Create and communicate seasonal and event related offers which are tactical and attractive to the target market. Monitor and evaluate these promotions in order to fine tune its effectiveness to generate bookings and revenue.
o Regularly review competitor rates, promotions and allocations offered on brand websites and OTAs. Analyse HT 360 where appropriate.
o Provide market intelligence and recommendations to Revenue Management during revenue strategy meetings in order to improve online selling strategy and to optimise the GDS channel.
o Manage OTA partnerships for long-term mutually beneficial relationship through regular contact with destination Market Manager by sending out regular email newsletters, special promotions, property updates and event updates.
o Conduct regular audits of hotel information, pictures and promotions on all Internet channels to ensure that hotel content is up to date.
o Seek new OTA website partners based on their SERP (Search Engine Results Page) rankings, marketing efforts, traffic, reach and productivity for the destination.
- Brand Representation
o Monitor property buzz and online reputation on various review, blog, forum and third party websites. Report important findings in order to improve services or reinforce successful techniques.
o Intervene on online forums, reviews and blog discussions to provide more information about the property, counter a negative post and encourage a positive perception of the property in general.
o Identify satisfied online customers and encourage them to write positive online reviews about the property while at the property or post-stay.
- E-Marketing
o Ensure that business listing information on forum and affiliate websites are up to date including hotel details, special offers and validity of promotions.
o Support head office E-Marketing team by providing insights into property specific travel trends and statistics from third party websites in order to improve marketing strategies and to discover new opportunities.
- Social Media
o Manage hotel presence on approved social media platforms (ex. Facebook, Twitter, Google+) through regular posts and interactions with fans in order to increase social media engagement.
o Monitor and moderate customer posts including guest feedback, questions and picture sharing on social network sites.
o Ensure that hotel content on social media sites are up to date and are in accordance with OHG policies and guidelines.
- Customer Relationship Management
o Assist hotel in collection of additional customer data following head office guidelines and procedures. Segment the database based on their nationality, buying habits, spending etc. and keep the database updated.
o Develop procedures with various departments to personalise services based on the collected information.
o Use customer data efficiently to provide targeted offers using E-flyers, newsletters, blogs and RSS feeds.
- Miscellaneous
o Provide regular contributions to departmental knowledge bank and corporate Wiki.
o Sit in and actively participate in Spa marketing meetings and implement actions in accordance to strategies set.
o Seek new online business opportunities to promote hotel Spa and Food & Beverage outlets on third party websites based on their SERP rankings, marketing efforts, traffic and reach for the destination.
o Build positive working relationships with all departments of the hotel and ensure that there an understanding of the concept of E-Commerce.

เงินค่าบริการ
เงินโบนัส
อาหารสำหรับพนักงาน 2 มื้อต่อวัน
เครื่องแบบพนักงานพร้อมซักรีด
ประกันชีวิต ประกันสุขภาพ ประกันสังคม
กองทุนสำรองเลี้ยงชีพ (เงินสะสม)
วันหยุดนักขัตฤกษ์ 13 วันต่อปี
วันหยุดพักผ่อนประจำปี
วันหยุดประจำวันเกิด
การพัฒนาและเรียนรู้เพื่อเติบโตในอนาคต
รางวัลและงานเลี้ยงสำหรับพนักงานดีเด่นประจำเดือน/ไตรมาส/ปี
รางวัลเกียรติคุณการเป็นพนักงานภายในเครือตามอายุงาน
ตรวจสุขภาพประจำปี
เงินช่วยเหลือพนักงานกรณีญาติเสียชีวิต
อัตราค่าห้องพักราคาพิเศษ โรงแรมในเครือออนิกซ์ สำหรับพนักงาน
การทัศนศึกษา การแข่งขันกีฬาภายในเครือ งานเลี้ยงฉลองวันเกิดประจำเดือน งานเลี้ยงพนักงานประจำปี เป็นต้น