รายละเอียดตำแหน่ง
Last Updated : 17.01.2020 | Viewers 1,894
Salary : เงินเดือน |
N/A (THB) |
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
Area : ปฎิบัติงานที่จังหวัด |
Phuket
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
Experience : ประสบการณ์การทำงาน |
5 Year (ปี) |
Gender : เพศ |
Male/Female ชาย/หญิง |
Age : อายุ |
Non-Specific ไม่จำกัดอายุ |
Unit : จำนวนรับ |
1 อัตรา |
New Graduated : นักศึกษาจบใหม่ |
No ไม่รับพิจารณา |
Foreigner : ชาวต่างชาติ |
Yes รับพิจารณา |
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
- Graduated in bachelor- s degree or higher in hotel or hospitality management or related field
- Pre-opening experience in Thailand a plus.
- 5-8 years in luxury, upscale hotels with at least 3 years of hands-on experience in a similar position.
- Excellent command of the English language
- Ability to express effective, clear and concise written and verbal communication
- Strong leadership, organizational and administrative skills
- Dynamic, inspiring, innovative and enthusiastic
- Very approachable, outgoing with easy manner in dealing with guests and talent member
- Must be able to handle difficult situations with tact and high diplomacy
- Strong interpersonal skills
- Able to develop, coach, train, counsel and act as a mentor
- In possession of strong partnering skills, clear vision, strategic planner and problem solver
- Team oriented and exemplary team player
- Strong sense of urgency, able to prioritize and delegate tasks
- Hard working, able to withstand a very fast paced working environment, enroll and complete projects on his/her won
- Highly customer oriented and result driven
- Strong sense of commitment and of unquestionable integrity
- Good understanding of business and finance
- Strong budgeting and forecasting skills
- Understanding of large, multi-cultural organizations
- Computer literate
- Pre-opening experience in Thailand a plus.
- 5-8 years in luxury, upscale hotels with at least 3 years of hands-on experience in a similar position.
- Excellent command of the English language
- Ability to express effective, clear and concise written and verbal communication
- Strong leadership, organizational and administrative skills
- Dynamic, inspiring, innovative and enthusiastic
- Very approachable, outgoing with easy manner in dealing with guests and talent member
- Must be able to handle difficult situations with tact and high diplomacy
- Strong interpersonal skills
- Able to develop, coach, train, counsel and act as a mentor
- In possession of strong partnering skills, clear vision, strategic planner and problem solver
- Team oriented and exemplary team player
- Strong sense of urgency, able to prioritize and delegate tasks
- Hard working, able to withstand a very fast paced working environment, enroll and complete projects on his/her won
- Highly customer oriented and result driven
- Strong sense of commitment and of unquestionable integrity
- Good understanding of business and finance
- Strong budgeting and forecasting skills
- Understanding of large, multi-cultural organizations
- Computer literate
Job Details
รายละเอียดงาน
Responsible Business
- Ensure a safe and secure environment for guests, colleagues and hotel assets.
- Act as public relations representative to raise awareness of hotel and brand in local community.
- Drive team member involvement in community organizations, activities and businesses.
- Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel- s carbon footprint.
- Perform other duties as assigned - May also serve as manager on duty.
- Preparation of the annual business plan in the approved corporate format, including explanations, comparison analysis and variances.
- Running of the hotel by participating in the decision-making related to the hotel policy, philosophy, directions, goals and objectives and by taking appropriate action for their implementation as directed.
- Oversees the performance of all department with provides guidance and assistance in the execution of their responsibilities and helps them set their respective departmental objectives.
- Directs and controls all subordinate all department to ensure that all day-to-day operational matters are handled on time and guest expectations are met.
Guest Experience
- Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
- Drive improvement in guest satisfaction goals.
- Collaborate with colleagues and hotel team members to establish and implement services and programmer that meet or exceed guest expectations.
- Speak to guests - ask for their feedback and build relationships.
- Oversees the quality, consistency and presentation in the outlets under his/her responsibility to ensure that they conform to the requisite standards of the hotel and meet or exceed customer expectations.
- Reviews the guest ratings and follows up accordingly to correct problem areas.
- Monitors the guests- correspondence for the hotel and ensures that any problems/shortcomings are quickly identified and resolved, with feedback given to the guest accordingly.
Marketing
- Identify market needs both within the hotel guests and local market.
- Monitor and analyze the activities and trends of competitor hotels.
- Maintain a close liaison with travel agencies, local business group and airlines.
- Plan and implement effective activities to ensure maximum revenue.
- Attend promotional functions as deemed appropriate.
- Oversees with the Sales & Marketing Department the preparation and implementation of annual packages or special promotions regarding guest rooms and F&B activities.
- Ensure a safe and secure environment for guests, colleagues and hotel assets.
- Act as public relations representative to raise awareness of hotel and brand in local community.
- Drive team member involvement in community organizations, activities and businesses.
- Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel- s carbon footprint.
- Perform other duties as assigned - May also serve as manager on duty.
- Preparation of the annual business plan in the approved corporate format, including explanations, comparison analysis and variances.
- Running of the hotel by participating in the decision-making related to the hotel policy, philosophy, directions, goals and objectives and by taking appropriate action for their implementation as directed.
- Oversees the performance of all department with provides guidance and assistance in the execution of their responsibilities and helps them set their respective departmental objectives.
- Directs and controls all subordinate all department to ensure that all day-to-day operational matters are handled on time and guest expectations are met.
Guest Experience
- Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
- Drive improvement in guest satisfaction goals.
- Collaborate with colleagues and hotel team members to establish and implement services and programmer that meet or exceed guest expectations.
- Speak to guests - ask for their feedback and build relationships.
- Oversees the quality, consistency and presentation in the outlets under his/her responsibility to ensure that they conform to the requisite standards of the hotel and meet or exceed customer expectations.
- Reviews the guest ratings and follows up accordingly to correct problem areas.
- Monitors the guests- correspondence for the hotel and ensures that any problems/shortcomings are quickly identified and resolved, with feedback given to the guest accordingly.
Marketing
- Identify market needs both within the hotel guests and local market.
- Monitor and analyze the activities and trends of competitor hotels.
- Maintain a close liaison with travel agencies, local business group and airlines.
- Plan and implement effective activities to ensure maximum revenue.
- Attend promotional functions as deemed appropriate.
- Oversees with the Sales & Marketing Department the preparation and implementation of annual packages or special promotions regarding guest rooms and F&B activities.
Welfare
สวัสดิการ
- Attractive Starting Salary (แพ็คเกจเริ่มต้นน่าสนใจ)
- Service Charge (เงินค่าบริการประจำเดือน)
- Social Security (สวัสดิการประกันสังคม)
- 5 Working days with 2 Days off (ทำงาน 5 วัน/พักผ่อนสัปดาห์ละ 2 วัน)
- Working hours - 10 hours including break 1 hour (ทำงานวันละ 10 ชั่วโมงรวมพัก 1 ชั่วโมง)
- PH & Annual leave (วันหยุดนักขัตฤกษ์และวันหยุดประจำปี)
- Staff Birthday Party (งานเลี้ยงวันเกิดพนักงาน)
- Training & Development (การฝึกอบรมพัฒนาตนเอง)
- Birthday - day off (วันหยุดพิเศษ)
- Staff transport allowance (ค่าเดินทาง)
- Yearly Staff party event (งานเลี้ยงสังสรรค์ประจำปี)
- Funeral allowance (Parents and child) (ช่วยเหลืองานฌาปณกิจ)
- Group Insurance (ประกันภัยกลุ่ม)
- Talent member Rate Accommodation in Utopia Hotel
- Service Charge (เงินค่าบริการประจำเดือน)
- Social Security (สวัสดิการประกันสังคม)
- 5 Working days with 2 Days off (ทำงาน 5 วัน/พักผ่อนสัปดาห์ละ 2 วัน)
- Working hours - 10 hours including break 1 hour (ทำงานวันละ 10 ชั่วโมงรวมพัก 1 ชั่วโมง)
- PH & Annual leave (วันหยุดนักขัตฤกษ์และวันหยุดประจำปี)
- Staff Birthday Party (งานเลี้ยงวันเกิดพนักงาน)
- Training & Development (การฝึกอบรมพัฒนาตนเอง)
- Birthday - day off (วันหยุดพิเศษ)
- Staff transport allowance (ค่าเดินทาง)
- Yearly Staff party event (งานเลี้ยงสังสรรค์ประจำปี)
- Funeral allowance (Parents and child) (ช่วยเหลืองานฌาปณกิจ)
- Group Insurance (ประกันภัยกลุ่ม)
- Talent member Rate Accommodation in Utopia Hotel
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