รายละเอียดตำแหน่ง
Last Updated : 27.01.2020 | Viewers 775
Salary : เงินเดือน |
N/A (THB) |
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
Area : ปฎิบัติงานที่จังหวัด |
Bangkok
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
Experience : ประสบการณ์การทำงาน |
5 Year (ปี) |
Gender : เพศ |
Male/Female ชาย/หญิง |
Age : อายุ |
Not over 35 years old อายุไม่เกิน 35 ปี |
Unit : จำนวนรับ |
3 อัตรา |
New Graduated : นักศึกษาจบใหม่ |
No ไม่รับพิจารณา |
Foreigner : ชาวต่างชาติ |
No ไม่รับพิจารณา |
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
1. Diploma in Hospitality.
2. At least 5 years experience in the Front Office position in the hospitality industry.
3. Sharp, Detailed, Meticulous, Display of cheerful, pleasant and warm disposition.
2. At least 5 years experience in the Front Office position in the hospitality industry.
3. Sharp, Detailed, Meticulous, Display of cheerful, pleasant and warm disposition.
Job Details
รายละเอียดงาน
The Guest Services Supervisor plans, directs, or coordinates activities of the Serviced Apartment. He/she is responsible for managing the team of Guest Relations Executives and making sure that the Front Desk offers a warm welcome, speedy and efficient check in and check out.
1. Ensures that all guests are attended to at the Front Desk.
2. Pays special attention to important guests and makes sure that they are satisfied with all aspects of stay in the Serviced Apartment.
3. Assists in answering inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
4. Monitors record of room availability and guests' accounts using computers.
5. Deals with complaints from customers and ensures that customers are appeased.
6. Ensures that cash advance or cash received upon check out are handled properly by Guest Relation Executives.
7. Performs simple bookkeeping activities, such as balancing cash accounts when needed
8. Performs any other duties as required by the Front Office or Management.
9. Reviews activities in the Operations Department and devise strategies to make improvements within the department to enhance efficiency.
1. Ensures that all guests are attended to at the Front Desk.
2. Pays special attention to important guests and makes sure that they are satisfied with all aspects of stay in the Serviced Apartment.
3. Assists in answering inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
4. Monitors record of room availability and guests' accounts using computers.
5. Deals with complaints from customers and ensures that customers are appeased.
6. Ensures that cash advance or cash received upon check out are handled properly by Guest Relation Executives.
7. Performs simple bookkeeping activities, such as balancing cash accounts when needed
8. Performs any other duties as required by the Front Office or Management.
9. Reviews activities in the Operations Department and devise strategies to make improvements within the department to enhance efficiency.
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