Restaurant Manager (ผู้จัดการห้องอาหาร)

- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

- Proven customer service experience as a manager

- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

- Familiarity with restaurant management software, like POS

- Strong leadership, motivational and people skills

- Acute financial management skills

- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
- Knowledgeable in wine service.

- Coordinate daily Front of the House and Back of the House restaurant operations

- Deliver superior service and maximize customer satisfaction

- Respond efficiently and accurately to customer complaints

- Regularly review product quality and research new vendors

- Organize and supervise shifts

- Appraise staff performance and provide feedback to improve productivity

- Estimate future needs for goods, kitchen utensils and cleaning products

- Ensure compliance with sanitation and safety regulations

- Manage restaurant- s good image and suggest ways to improve it

- Control operational costs and identify measures to cut waste

- Create detailed reports on weekly, monthly and annual revenues and expenses

- Promote the brand in the local community through word-of-mouth and restaurant events

- Recommend ways to reach a broader audience (e.g. discounts and social media ads)

- Train new and current employees on proper customer service practices

- Implement policies and protocols that will maintain future restaurant operations

- Service Charge
- 8 Day Off / Month
- 17 Public Holiday / Year
- Annual Leave start from 6 days / Year
- Personal Leave 5 days / Year
- Birthday Leave
- Social Security
- Food allowance