Japanese - Guest Relations Officer

- At least 1 year in Front Office Department in hotels.
- Good personality
- Service-oriented
- Languages essential Japanese and English
- Strong understanding of the hospitality industry with the nature of Japanese lifestyle.

- Facilitating the arrival of guests to the hotel and their check-in.
- Maintaining accurate guest information in the hotel operating system
- Arranging and attending guest activities and fulfilling the guest special requests.
- Attending and solving any guest issues or complaints
- Actively seeking out guest feedback and anticipating guest needs.

8 days off / month
9 working hours / day
Public Holiday / Vacation / Birthday leave
Provident Fund after pass probation
Health & Life Group insurance
Staff room rate & Free night benefit
Training & Development program