GUEST SERVICE AGENT (VIVO BEBE, DOI SAKET, CHIANG MAI)

Qualification:
- Male / Female (Thai nationality)
- Good spoken and written in English (German is an advantage)
- At least 1 years- experience to position apply
- Strong knowledge and experiences related to position apply
- Proactive, positive attitude to work good team player and service minded
- Interpersonal and leadership skill
- Be able to work under pressure
- Be able to work any shift as required

Guest service agents answer telephone calls from guests seeking to make or cancel hotel reservations. They greet arriving guests, assign rooms, issue keys, and collect guest payment and billing information. Agents answer guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfill guest requirements. They provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner. Agents also deal with irate guests and find ways to resolve issues to the guest's satisfaction. They may also serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

We Offer:
- Salary & Monthly Service Charge
- 6 days off per month
- Uniform & Laundry
- Locker & Shower Room
- Meals
- Staff Activity