Delight to Serve Agent (Call Center)

- Thai Nationality
- Able to work late, flexible hours, and/or over the weekend
- Having a positive attitude and great service minded
- Good English skill both in written and spoken is preferable
- Good interpersonal skill

To serve as the main point of contact for all guest requests and needs. Agent is responsible for answering calls in order, recording the guest request and then pursuing the issue to a resolution. The agent must exhibit courteous hospitality at all times and fully own each guest issue. When in communication with the guest, the agent must be proactive in every area including offering additional services. Most importantly the agent must coordinate the response to the guest issue and then follow up with the guest to ensure satisfaction with the result.

* 5 working day per week
* Training & Development
* Vacation and Public Holiday
* Social Security
* Group Insurrance
* Dental Allowance
* Provident Fund
* Uniform
* Meal
* Car Park
* Discount : Food & Beverage , Accommodation