Reservation Officer

-Male/Female age not over 35 years old.
-Good English communication.
-Good personality.
-Experiences in Reservation at least 1 year or experience in room division would be advantage.
-"Can do" attitude.
- Dynamic personality.

- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

- Knows the type of rooms available as well as their location and layout.

- Knows the selling status, rates, and benefits of all packages plans.

- Knows the credit policy of the hotel and how to code each reservation.

- Creates and maintains reservation records by date of arrival and alphabetical listing.

- Prepares letters of confirmation.

- Communicates reservation information to the front desk.

- Processes cancellations and modifications and promptly relays this information to the front desk.

-Helps develop room revenue and occupancy forecasts.

-Handles daily correspondence. Responds to inquires and makes reservations as needed.

-Makes sure that files are kept up to date.

-Getting information about areas of interest in order to target more clients in particular seasons.

-Willing to undertake any reasonable request made by management in any other areas of the house.

- Service Charge
- Free 2 meal /day
- Group insurance
- 6 day off / month