Event Services Executive

- 2 - 3 years experience in this field
- Must be able to speak, read, write and understand the primary language used in the workplace.
- Fluency in English, both written and verbal
- Good computer skills
- Good interpersonal & communication skills.
- Ability to work independently and as a team.

- Assists the catering sales management in achieving budgeted revenue and costs.
- To enlarge clients base ensuring maximum utilization of banquet rooms according to set parameters.
- To negotiate with clients ensuring that profitability guidelines of the hotel are adhered to ensure guest needs and all requests are met.
- To work with the catering sales manager in preparing business plan for catering sales.
- Understands hotel operations and respective responsibilities of each department.
- Prepares event orders( banquet / conference)
- Coordinating function and events.
- Represents the hotel to the guest.
- Understands financial reports, analysis, budgets and make pricing decisions for the department.
- Coordinates works operations within the department as well as other related depart.
- Prevents and resolves all guest grievances.
- Demonstrates effective and appropriate interaction with guests whilst maintaining a professional approach and image.
- Possesses a high level of hotel product and service knowledge in order to explain and sell services and facilities to the guests.
- Maintains security of all data relevant to the department.
- Deals effectively with guests and colleagues from a variety of cultures and be a team player.
- Ensures all reporting and servicing deadlines are met on a timely basis.
- Carries out other tasks as directed by supervisors.
- Abides by both the hotel and Sheraton policies and procedures.
- Analyses evaluate and improve your personal performance on a continual basis.