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รายละเอียดตำแหน่ง
Last Updated : 16.11.2017 | Viewers 1,076
| Salary : เงินเดือน |
N/A (THB) |
|
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
|
Area : ปฎิบัติงานที่จังหวัด |
Bangkok
|
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
|
Experience : ประสบการณ์การทำงาน |
3 Year (ปี) |
|
Gender : เพศ |
Male/Female ชาย/หญิง |
|
Age : อายุ |
Non-Specific ไม่จำกัดอายุ |
| Unit : จำนวนรับ |
1 อัตรา |
|
New Graduated : นักศึกษาจบใหม่ |
No ไม่รับพิจารณา |
|
Foreigner : ชาวต่างชาติ |
No ไม่รับพิจารณา |
|
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
|
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
Minimum experience required : 3 to 5 years Education level : Bachelor / Licence Areas of study : Hospitality Management Languages essential : Thai (Primary tongue)
English (Working level) Optional languages : - Skills required : -
Access
Micros
Op- ra
English (Working level) Optional languages : - Skills required : -
Access
Micros
Op- ra
Job Details
รายละเอียดงาน
- As Quality Representative of the hotel, to maintain the integrity of the Quality Standards and ensure achievement of stated quality objectives and policies.
- To help create quality awareness and communicate quality requirements, policies and procedures to all process owners within the hotel and make sure these are understood and well displayed.
- To ensure conformance to stated objectives, standards, policies and procedures.
- To facilitate timely corrective action planning, implementation, and eventual elimination of root causes.
- To supervise the maintenance of Departmental Operating Procedures, in line with Sofitel standards.
- To attend regular meetings with regards to Quality & Brand standards, Trust You feedback, Trip advisor and ensure follow up for improvement
- To share guests comments (positive and negative) on a daily basis and ensure necessary follow up and action if needed. Reinforce positive comments and ensure ambassador is recognised
- To lead improvement group of ambassadors to find solutions to issues and/or to improve low scoring
- To help create quality awareness and communicate quality requirements, policies and procedures to all process owners within the hotel and make sure these are understood and well displayed.
- To ensure conformance to stated objectives, standards, policies and procedures.
- To facilitate timely corrective action planning, implementation, and eventual elimination of root causes.
- To supervise the maintenance of Departmental Operating Procedures, in line with Sofitel standards.
- To attend regular meetings with regards to Quality & Brand standards, Trust You feedback, Trip advisor and ensure follow up for improvement
- To share guests comments (positive and negative) on a daily basis and ensure necessary follow up and action if needed. Reinforce positive comments and ensure ambassador is recognised
- To lead improvement group of ambassadors to find solutions to issues and/or to improve low scoring
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ตำแหน่งงานอื่นๆ ของบริษัทนี้
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