รายละเอียดตำแหน่ง
Last Updated : 21.06.2017 | Viewers 514
Salary : เงินเดือน |
N/A (THB) |
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
Area : ปฎิบัติงานที่จังหวัด |
Bangkok
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
Experience : ประสบการณ์การทำงาน |
2 Year (ปี) |
Gender : เพศ |
Male/Female ชาย/หญิง |
Age : อายุ |
Not over 40 years old อายุไม่เกิน 40 ปี |
Unit : จำนวนรับ |
1 อัตรา |
New Graduated : นักศึกษาจบใหม่ |
No ไม่รับพิจารณา |
Foreigner : ชาวต่างชาติ |
No ไม่รับพิจารณา |
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
1.Thai citizen only
2.English fluency
3.Great personality and well-grommed
4.Able to work different shifts
5.Able to work 6 days a week
6.At least 3 years Front Office Supervisor level in the 5-star international hotel or 1 year as a Duty Manager level in the 4-star international hotel.
***Overseas Experience is preferable***
2.English fluency
3.Great personality and well-grommed
4.Able to work different shifts
5.Able to work 6 days a week
6.At least 3 years Front Office Supervisor level in the 5-star international hotel or 1 year as a Duty Manager level in the 4-star international hotel.
***Overseas Experience is preferable***
Job Details
รายละเอียดงาน
Duties & Responsibilities:
1.Appraise appearance and efficiency of Front Office staff and report findings to the Assistant/ Front Office Manager.
2.Authorize pay-out, cash advances and allowances according to established policies.
3.Co-ordinate with Customer Safety Department in the investigations of irregularities.
4.Inspect and ensure that 1st and 4th levels- public areas are maintained to a standard which is required by the Hotel.
5.Ensure that all midnight reports are done properly by going through the reports in the morning.
6.Render assistance to the Assistant Managers when necessary in handling complaints.
7.Conduct daily operation briefing for the Assistant Managers and Guest Services Agent in the absence of the Assistant Front Office Manager.
8.Decide on the acceptance and rejection of bookings during high occupancy.
9.Handle the transfer of guests during an overbooked situation.
10.Inspect to ensure that VIP rooms are in order, escort and room-in guests of Presidential Suite, VVIPs and VIPs staying in suite and Marina Club rooms.
11.Check high balance reports on Sundays and Public Holidays.
12.Train and re-train new and existing staff to ensure consistency in service delivery to our guests.
13.Supervise a team and is responsible for recruitment and selection of staff.
14.Conduct performance appraisal and counselling of staff.
15.Perform other duties delegated by the Assistant Front Office Manager or Front Office Manager.
1.Appraise appearance and efficiency of Front Office staff and report findings to the Assistant/ Front Office Manager.
2.Authorize pay-out, cash advances and allowances according to established policies.
3.Co-ordinate with Customer Safety Department in the investigations of irregularities.
4.Inspect and ensure that 1st and 4th levels- public areas are maintained to a standard which is required by the Hotel.
5.Ensure that all midnight reports are done properly by going through the reports in the morning.
6.Render assistance to the Assistant Managers when necessary in handling complaints.
7.Conduct daily operation briefing for the Assistant Managers and Guest Services Agent in the absence of the Assistant Front Office Manager.
8.Decide on the acceptance and rejection of bookings during high occupancy.
9.Handle the transfer of guests during an overbooked situation.
10.Inspect to ensure that VIP rooms are in order, escort and room-in guests of Presidential Suite, VVIPs and VIPs staying in suite and Marina Club rooms.
11.Check high balance reports on Sundays and Public Holidays.
12.Train and re-train new and existing staff to ensure consistency in service delivery to our guests.
13.Supervise a team and is responsible for recruitment and selection of staff.
14.Conduct performance appraisal and counselling of staff.
15.Perform other duties delegated by the Assistant Front Office Manager or Front Office Manager.
Welfare
สวัสดิการ
1.Salary
2.Service Charge
3.Bonus
4.Provident Fund
5.Tip
6.Annual Leave
7.Insurance
8.Meal
9.Uniform
2.Service Charge
3.Bonus
4.Provident Fund
5.Tip
6.Annual Leave
7.Insurance
8.Meal
9.Uniform
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