Tour Group Supervisor

- Vocational School in hotel management
- Previous experience in Front Office is preferred
- Good understanding of Front Office Systems
- Good communication skills
- Good English - both written and spoken

Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.


We focus on flawless journeys - why not let us help shape yours-

Position summary

As a Guest Service Agent you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative; suggesting alternatives that meet guest needs, ensuring their delight with their experience.