GSA/ Waiter/ Waitress [Kokotel Bangkok Surawong]

- Thai National Only, Male/Female with a few years of experience either in Front Office Operation or Food and Beverage Operations
- Team work with high standard of work and attention to details.
- Good interpersonal ability, friendly, caring and dedicated individual.
- English communication skill with customer and team oriented.
- Polite and helpful manner when dealing with guest
- Positive attitude, strong service mind and open-minded with energetics person
- Being able to work on flexible hours/shift as necessary

- Register guests and assigns room. Accommodates special requests whenever possible.
- Assists in preregistration and blocking of rooms assignment.
- Uses proper telephone etiquette, mail and message handling procedures.
- Perform selling techniques to sell rooms, food and beverage and to promote other services of the hotel.
- Manage caf- set up and its service operation within the caf- including food and beverage.
- Thoroughly understand and adheres to proper credit, cashier, cash handling policies and procedures.
- Coordinates room status updates with housekeeping as well as kitchen operations
- Reports any unusual occurrences or requests to Resident master or assistant master.
- Knows all safety, emergency procedures and accident prevention policies.
- Maintains the cleanliness and neatness of the front desk and caf- area.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the resort
- Print and close the shift on PMS/ POS
- Responsible for achieving and exceeding the guest satisfaction and following the standard operating procedures.

- 2 days off per week
- Incentive program
- Service Charge
- Social Security
- Group Insurance
- Provident Fund
- Public Holiday
- Annual Leave
- Meal allowance