Customer Relations Associate (Dining Reservation)

1. Proficient in English languages.
2. Communication skills.
3. Good Personality.
4. Flexibility.
5. Adaptable.
6. Problem solving skill.
7. Able to work 6 days per week.
8. Able to finish shift after midnight

1. Skillfully up-selling the products.
2. Full knowledge about restaurants.
3. Menu typing knowledge.
4. Answering all incoming calls.
5. Taking reservations in a proactive way.
6. Sending Proposals and Confirmations.
7. Follow-up booking before cut-off dates.
8. Be knowledgeable about F&B promotions.
9. Creating and mailing fliers
10. Following up guest feedback with Restaurant Manager and emailing thank you notes

1.Salary
2.Service Charge
3.Bonus
4.Provident Fund
5.Annual Leave
6.Group Insurance
7.Social Security
8.Meals
9.Uniform