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รายละเอียดตำแหน่ง
Last Updated : 04.07.2019 | Viewers 3,928
| Salary : เงินเดือน |
10,001 - 15,000 (THB) |
|
Types of employees : ประเภทงาน |
Full-time เต็มเวลา |
|
Area : ปฎิบัติงานที่จังหวัด |
Bangkok
|
|
Education : การศึกษา |
Bachelor's Degree ปริญญาตรี |
|
Experience : ประสบการณ์การทำงาน |
2 Year (ปี) |
|
Gender : เพศ |
Female หญิง |
|
Age : อายุ |
Non-Specific ไม่จำกัดอายุ |
| Unit : จำนวนรับ |
1 อัตรา |
|
New Graduated : นักศึกษาจบใหม่ |
Yes รับพิจารณา |
|
Foreigner : ชาวต่างชาติ |
No ไม่รับพิจารณา |
|
Disabled : ผู้พิการ |
No ไม่รับพิจารณา |
|
Night shift : ตำแหน่งงานกะดึก |
No ไม่ใช่ |
Job Qualifications
ข้อกำหนด
- 5 working day per week
- Training & Development
- Vacation and Public Holiday
- Social Security
- Group Insurance
- Dental Allowance
- Provident Fund
- Uniform
- Meal
- Car Park
- Discount : Food & Beverage , Accommodation
- Training & Development
- Vacation and Public Holiday
- Social Security
- Group Insurance
- Dental Allowance
- Provident Fund
- Uniform
- Meal
- Car Park
- Discount : Food & Beverage , Accommodation
Job Details
รายละเอียดงาน
Social Media
- Manage day-to-day activities of select social media channels.
- Research and image sourcing of Social Media creative content.
- Provide day-to-day support on select social media channels.
- Help distribute content across social platforms.
- Optimize tags across multiple distribution outlets.
- Monitor community feedback in real-time and assist with fan engagement.
- Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations.
- Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support.
- Assist with content seeding efforts.
- Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants.
- Provide day-to-day analysis of data from listening and CMS tools.
- Create and manage reporting, profile moderation, outreach activities, etc.
Guest Relations
- Address guests' service needs in a professional, positive, and timely manner.
- Thank guests with genuine appreciation and provide a fond farewell.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
- Manage day-to-day activities of select social media channels.
- Research and image sourcing of Social Media creative content.
- Provide day-to-day support on select social media channels.
- Help distribute content across social platforms.
- Optimize tags across multiple distribution outlets.
- Monitor community feedback in real-time and assist with fan engagement.
- Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations.
- Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support.
- Assist with content seeding efforts.
- Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants.
- Provide day-to-day analysis of data from listening and CMS tools.
- Create and manage reporting, profile moderation, outreach activities, etc.
Guest Relations
- Address guests' service needs in a professional, positive, and timely manner.
- Thank guests with genuine appreciation and provide a fond farewell.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
Welfare
สวัสดิการ
Khun Thitinan Yarnthasanakij (Director of Human Resources)
518/8 Royal Maneeya Tower Ploenchit Road Lumpini , Pathumwan Bangkok กรุงเทพ
เว็บไซต์ : http://www.marriott.com/hotels/hotel-information/travel/bkkbr-renaissance-bangkok-ratchaprasong-hotel/
อีเมล์ : [email protected]
เบอร์โทรศัพท์ : 02-1255000
518/8 Royal Maneeya Tower Ploenchit Road Lumpini , Pathumwan Bangkok กรุงเทพ
เว็บไซต์ : http://www.marriott.com/hotels/hotel-information/travel/bkkbr-renaissance-bangkok-ratchaprasong-hotel/
อีเมล์ : [email protected]
เบอร์โทรศัพท์ : 02-1255000
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