Reservation Officer

- Thai Nationality only
- Bachelor's Degree in any fields
- Good command in spoken and written English.
- Strong interpersonal and communication skills
- Positive and service mind
- Able to work under pressure and is a team player
Computer literacy
- Must have experience working for hotel

- Handles daily correspondence.
- Responds to inquiries and makes reservations as needed.
- Records and processes in-coming reservations with
confirmation sent out if require.
- Ensures all details of a reservation have been action;
Transportation, Special requirement etc.
- Provides information to guest on hotel services and
activities.
- Ensures correct and relevant information to the operating
departments
- Processes cancellation / amendments to reservations
(extension, early departure, number of rooms)
- Investigates and handles no show reservations.

- 6 Days off in a month
- Public holiday
- Annual Leave
- Food Allowances
- Service charge
- Social Security Office
- Provident fund
- Group Insurance
- Bonus