Duty Manager

1. Working Experience in Duty Manager or Front Office Supervisor at least 3-5 years.
2. Must be highly motivated, enthusiastic, positive, creative and self-directed with strong initiative and desire for achievement.
3. Excellent communication and presentations skills required.
4. Strong leadership and people skills.
5. Fluent in English (speaking, writing and reading) with good interpersonal skills
6. Able to work flexible days/hours to meet hotel and clubs activities
7. Thai national

1. To supervise the employee to ensure the smooth and efficient operation of the department.
2. Oversee effective day-to-day running of front office department with achieving the goals.
3. To ensure the employees grooming and appearance are according to the hotel and department required.
4. To maintain good communication within the department and amongst the other department.
5. To ensure that all employees have a complete understanding and adhere to the hotel?s policy relating to fire, hygiene, health and safety.
6. Ensure all guests experiencing a problem receive an appropriate response, any promised compensation is delivered, and all guests receive appropriate follow up in a timely and professional manner.
7. Ensure employees are up-to-date with current information and data of the hotel product, including room types, rates relative features and facilities, food and beverage outlets/promotions, spa, fitness center and other services and facilities.
8. Inform and report to Night Manager, Front Office Manager and Director of Room of potential opportunities or concerns with customers and special projects progress.
9. Performs other duties, as assigned, to meet business needs.

? ประกันสุภาพกลุ่ม
? ประกันชีวิตกลุ่ม
? ยูนิฟอร์ม
? กองทุนสำรองเลี้ยงชีพ
? Service Charge
? อาหาร