Agent, Reservations & GSA

- 0-1 year experience in hospitality
- Male or Female age not over 35 years old
- Pleasant personality: confident, self-motivated and diplomatic
- Good command of both English and Thai, both written and spoken
- Bachelor?s Degree
- This position is only open to Thai national

- To propose most suitable room and rate category following the guest?s needs and according to the hotel?s structure.
- To be responsible for the assignment of all room types, applicable rates and for the fulfillment of all guest- s requests.
- To respond all reservation within 8 hours.
Weekly following statistic : compare forecast last and this year and compare oversea and local report.
- Must be able to handle the HIS system?s operation and to maintain the cashier intended to keep the money.
- To be responsible for the fulfillment of all guest?s request (whenever possible)
- To report to the Supervisor (during her absence to FOA) relevant guest?s complaints and operational problem.
- To assign rooms for items and special requests, and prepare all the necessary papers.
- To process all check-out according to procedure.

- 8 day off per month
- 9 working hours per day
- The hotel floating service charge
- Meal allowance
- 16 Public Holidays
- Uniform provided and dry cleaned
- Group Life Insurance
- Medical Insurance
- Social Security Fund
- Provident Fund