Guest Services Agent

- Hands on experience in hotel/Golf courses/clubhouse/F&B groups/hospitality industry
- Bachelor?s Degree
- 25 years of age or older.
- Strong communication skills, good working knowledge of written & spoken English.
- Ability to work a variety of shifts; days, evenings, weekends & holidays.
- Able to work 6 days per week.

- Greeting and providing exceptional service to our guests and members
- Be knowledgeable on the golf course, amenities & surrounding areas
- Be proactive in exceeding guest satisfaction. Investigate, respond, and resolve challenges from guests in a timely manner.
- Ensure that superior standards of service are always meeting the requirements of our guests and employees and are constantly being improved upon. This may mean being creative in seeking new ways to get things done.
- Communicate with team management on a regular basis regarding the status of golf operations and provide feedback from guest or own experiences.
- Work closely with the starter and marshal to enhance guests experiences.
- Communicate with the golf shop and guest service staff all special requirements for group or member functions.
- Perform other duties as they arise. Including Starting, Marshalling, assisting F&B or Maintenance.

- Social Security Fund
- Provident Fund
- Life and Health Insurance
- Annual Health Check up
- Uniform
- Breakfast and Lunch
- Bonus and Annual Salary Increment