IT Manager [ผู้จัดการแผนก IT]

?Bachelor?s degree in computer science, information technology or another related field
?5+ years of experience in IT management
?Expert knowledge of IT best practices, policies and regulations
?experience in hotel IT management desirable
?In-depth understanding of programming, computer science and digital security
?A clear understanding of client/server technology and network architecture
?Good communication, including writing, speaking and active listening
?Strong problem-solving, critical thinking and decision-making skills
?Advanced leadership and conflict management skills
?Customer service and interpersonal skills
?Excellent attention to detail
?Great project management skills, including organization, planning, time management and prioritization

?Manages technology/asset life-cycle. Confirms that necessary equipment (PCs, servers, telecom, etc.) is ordered and available.
?Foresees, identifies and resolves system(s)? performance problems.
?Oversees disaster recovery and business continuity as it relates to technology.
?Confirms that technology assets are secure and well-maintained in accordance with Veranda group policies and standards.
?Installs, monitors, and maintains telecommunications equipment including cabling and providing technical guidance as needed.
?Performs adds/moves/changes/deletions.
?Confirms that adequate bandwidth exists and that circuits are secured.
?Supports end-use pager cellular phone issues.
?Troubleshoots high-speed Internet access problems.
?Images desktops, installs new software applications, applies patches, maps drives to correct server/network.
?Moves/adds/changes PCs/peripherals; migrating data when necessary.
?Performs routine to complex desktop backup as scheduled or directed.
?Provides end-user support to property staff, business center.
?Resolves issues with setup or reset of security passwords.
?Supports email and use of MI network.
?Creates and maintains secure server environment. Performs server backups and routine/non-routine preventative maintenance.
?Executes disaster recovery plans.