(Lub d Brand Office) Director of Sales

Qualifications & Experience :

Education:

Any combination of education and experience equivalent to graduation from a college or combination of education, training or experience that provides the knowledge, skills and abilities required to perform the Director of Sales job duties

Knowledge/Skills:

Must be computer literate; have experience using Internet Explorer, Microsoft Office, Brand tools & systems
Ability to be assertive and persuasive
Excellent communicator with strong written and verbal communication skills
Track record of leading a team and achieving results
Ability to quickly evaluate alternatives and decide on a plan of action
Organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment
Skills for problem-solving, analysis and effective decision-making
Skills for negotiation and interpretation of contracts
Strong interpersonal communication and networking skills
Ability to effectively present information in one-on-one and group situations to customers, clients, and other employees of the organization
Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas
Ability to conduct budgetary analysis and interpret and analyze results

Job Descriptions :

Extensive knowledge of sales skills, revenue management, recruitment, supervision, training and motivation of managers

Work Experience :

A minimum of 3-5 years- experience as a hotel Director of Sales or Assistant Director of Sales
A minimum of 10 years of experience in Sales Management overall.
Experience in Leading or International Chain Hotels
Track record of leading and inspiring teams to meet or exceed sales goals

Work Approach Attributes :

Demonstrates vertical flexibilitty
Uses an analytical approach
Portrays a genuine style
Strategically proactive

Working Environment :

Extensive travel required to your regional properties and other international sales trips as budgeted
Fast paced, collaborative, high energy
Private office, open cubicle or remote
High touch both by phone, electronic and in person

Reporting to - COO or Group Director of Sales

Overall Description:

Position Overview

The Director of Sales is responsible for overseeing the current open properties with along with the Sales Managers based both in Bangkok and the properties, as well as new opening Lubd properties in the region. The role will include the future support of any new openings Lub d has in the future.

Measures of Performance

Driving sales

Provides guidance and direction to the Sales Managers and teams supporting the operations and new openings in the Head Office and at the operational level to maximize hotel sales revenue - both rooms and non-room revenue.
Create and support annual strategic plans for each property, both open or soon to open.
Ensure sales goals and budgets are created, then met or exceeded by each property.
Create and develop individualized sales & marketing plans and actions to maximize enterprise value while maintaining brand identity and standards
Develop and implement targeted sales initiatives designed to penetrate specific market segments, key accounts or designated time periods
Evaluate and track property revenue performance against budget, previous year results, brand benchmarks and against forecast.
Ensure all Sales Managers and self are creating weekly sales reports and are available for all management.
Initiate, create, drive online initiatives and ROI with the support of the E-Commerce team & Revenue Managers to drive direct bookings to our properties.
Assist in determining ROI of promotional events, sales & marketing spend, trade shows and industry events in budgets, and adjust as required through the year.
Utilize sales & marketing tools and reports to maximize hotel revenues and Revpar - Online competitor checks, rate shops, web analytics, guest feedback, etc
Adherence and knowledge of brand programs and initiatives
Analysis skills and strategic vision in establishing appropriate sales deployment
Strong communication skills required with marketing, revenue management and operational teams at both property level and Head office
Diversifying market segmentation, by introducing Lubd brand to various key stake holders in the various segments, and developing new contracts to all of the properties.
Introducing sales managers to key stack holders in the wholesale market to build opportunity for sales team to create new relationships and business.
Conduct on-site hotel visits in conjunction with the priorities set by the company in order to drive new and existing business
Complete daily and weekly sales calls by yourself and also shadowing sales managers to effectively find new business, support existing relationships, and to mentor and train the sales managers to improve their selling techniques.


Key Job Descriptions :

Building and Inspiring a Great Team

Assist and own the process of sourcing, assessing and hiring property sales positions for region along with the Regional Director of Sales
Participate, guide and approve sales team progressive discipline
Conduct on property visits to the properties to assess strength of sales team, strategic culture and adherence to Lubd sales standards & expectations
Identify opportunities to reward performance and - celebrate success-
Participate and assist in facilitation of quarterly sales celebrations
Assist with career-pathing by identifying candidates ready for the next step
Set goals, targets and KPI- s for all team members so that there is a culture and process that monitors performance and creates accountability for all sales team members.
In collaboration with Sales & Revenue, effective negotiated rate agreement solicitation and support public selling rate processes and rate grids.
Ensure sales strategy meetings, business reviews, and other revenue generated activities are coordinated and documented for optimum effectiveness.
Speed to market of new openings, developing strong sales presence in the market.
Deploy successful sales training and incentive programs as required and agreed to by ExCom and Regional Director of Sales.


Strategy & Planning :

Ensure property sales teams monitor and conclude strategies and detailed action plans which drive the attainment of the Lubd business objectives
Analyze market trends in multiple segments, countries, nationality, room type, LOS, Lead time, seeing periods, and more through designed resources.
Develop creative approaches to gain competitive advantage in how to identify potential guests and how best to gain their business.
Support forecasting and play a key role in setting up the budget for each year with detailed action plans in place.

Supervisory Responsibilities :

This position directly supervises the Sales Managers in Thailand and in the absence of a Regional Director of Sales, you will supervise Sales Managers in other countries. This position carries out supervisory responsibilities in accordance with Lubd policies and applicable laws.

Responsibilities include interviewing, hiring and training associates; planning, assigning, and directing work; evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems

- วันหยุด 2 วัน/สัปดาห์ (หรือตามตารางการทำงาน)
- วันหยุดนักขัตฤกษ์ปีละ 16 วัน (สำหรับปี 2019)
- สิทธิ์ลาพักร้อน 10 - 15 วัน (ขึ้นตามอายุงาน) ใช้ได้ทันทีหลังผ่านทดลองงาน
- สิทธิ์ลากิจ 7 วัน/ปี
- ประกันภัยกลุ่ม(ประกันสุขภาพ ประกันอุบัติเหตุ และประกันชีวิต)
- กองทุนสำรองเลี้ยงชีพ
- ตรวจสุขภาพประจำปี
- ห้องพักราคาพิเศษสำหรับพนักงาน เพื่อน และ ครอบครัวทั้งหลับดีในประเทศไทย ณ กรุงเทพ ภูเก็ต และ สมุย, เสียมราฐ (กัมพูชา), มากาติ (ฟิลิปปินส์)
- ห้องพัก และ รับประทานอาหารอาหารได้ในราคาพิเศษสำหรับโรงแรมในเครือโรงแรมนารายณ์ (Narai Hotel Group)
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