Spa Receptionist (พนักงานต้อนรับสปา)

- Friendly, polite, and service-minded with positive attitude
- Fast learner, independent, and detail-oriented
- Experience in reception, customer service, and/or spa business
- Good English skills (speaking & writing)
- Able to work on shift

1. Provide guidance to clients on the procedures at the spa.
2. Answer telephone calls and provide accurate information to clients.
3. Introduce new products to clients and educate them on their uses and benefits.
4. Keep clients updated on currently available promotions and discounts in services offered in the Spa.
5. Process payments from clients for services ordered from the spa.
6. Keep register of long and existing clients for them to enjoy benefits given to loyal customers.
7. Give appointments to clients on specific days.
8. Open and close the spa at the appropriate time.
9. Assist in getting client feedback on level of services delivered in order to improve on service delivery.
10. Inform team members of appointments that have been cancel by clients, and alert team members of the arrival of clients who come without prior appointments.
11. Assist in developing promotional events, which focus on increasing the clientele of the spa.
12. Manage the visitor register to keep record of people who visit the spa on a daily basis.
13. Receive complaints and feedback to manager for resolution.
14. Other duties as assigned.

- Service Charge
- Incentive
- 5 working day per week
- Vacation and Public Holiday
- Provident Fund
- Social Security
- Group Insurance
- Staff Birthday
- Uniform
- Meal
- Training & Development
- Car Park
- etc