Assistant Director of Sales

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GENERAL MISSION
- To handle all administrative work and to ensure the smooth running operation of the department.

RESPONSIBILITIES AND MEANS
- The Assistant to Director of Sales & Marketing performs her duties within the framework defined by the chain and hotel norms and by internal regulations as supervised by the Director of Sales & Marketing.
- Ensure smooth running operation of the Division?s administrative functions.
- Co-operate with all departments for smooth running operation.

SALES RESPONSIBILITIES
- To pays a visits to potential accounts in view of entering into contracts with them, especially commercial accounts.
- The Assistant to Director of Sales & Marketing may be called upon the undertake activities outside his/her own area and to publicize hotels other than his/her own for specific projects and/or programs.
- Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
- Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
- Receives in the hotel any important guests whom he has approached.
- Negotiates prices with the clients and certified by DOSM.
- To issued and confirms proposals in writing as a record.

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