Sales Manager-Leisure

Technical Skills:
- Strong overall sales skills
- Effective telephone communication skills
- Understand Group and Catering positing of the hotel
- Knowledge of Opera Sales & Catering and Opera Front Office
- Broad understanding of function and group room space management
- Proven ability in group sales process and related strategies
- Maximize revenue by up selling packages and creative Food & Beverage
- Understanding and achievement of team and individual goals
- Understanding of need time strategy as developed by revenue management
- Familiarity and knowledge of all departments within the hotel

Job Specifications:
- At least Bachelor Degree in any field
- At least 3 year experience in Sales or reservations, or Front Office
- Strong in inter-personality and leadership skill
- Proficiency in English communication
- Strong in driving results

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Key Responsibilities:
- Ability to close sales
- Maintains constant communication with other Managers in the Department and throughout the hotel as necessary.
- Knows how and when to impose deadlines and delegate tasks.
- Demonstrates self-confidence, energy, enthusiasm, and leadership by example.
- Has effective public speaking and presentation skills; presents ideas, expectations, and information in a concise, well-organized manner.
- Uses effective listening skills.
- Uses problem solving methodology for decision making / follow-up
- Has personal integrity, manages time well, and is highly visible in areas of responsibility.
- Serves as point of contact for customers, hotel and sales organization. Ensure pricing/selling strategies are followed.
- Be able to discuss, plan, finalize, and communicate food and beverage options with customer
- Able to maximize revenue by up selling.
- Suggests positive alternatives and ensures that business booked is within hotel parameters
- Produces proposal, contracts and other related booking tools. Prepares all sales documentation accurately.
- Works closely with Account Director/Managers to facilities customer bookings.
- Understanding and achievement of service, catering, and hotel goals.
- Implement turnover meeting with Event Management team.
- Effective filing and trace system.
- Enter and manage tentative catering and group room blocks into Opera
- Develop and maintain all lead, tentative booking files.
- Ensure that all incoming calls are and group within 3 rings with proper greetings and telephone etiquette.
- Ensure that all proposal are sent from Re-Active Sales Team to the customer within working day
- Assist other Department Managers / Supervisors as needed.
- Complete special projects and/or other activities as assigned by the Director of Sales and/or Director of Sales & Marketing.

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