เข้าสู่ระบบผู้สมัครงาน
ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
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full-time
ไม่ระบุ
Prime Function:
? Maximize room bookings by delivering a pleasant and efficient reservations service.
? Ensure that reservations are dealt with effectively, while maximizing revenue.
Key Responsibilities:
People Management
? Work with internal/external representatives from different functions for executing the reservations.
? Provide effective support to the team to enable them to provide a range of effective and efficient services.
? Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
? Ensure that the team has been trained for all safety provisions.
Financial Management
? Identify optimal, cost effective use of the resources and educate the team on the same.
? Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
Operational Management
? Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
? Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
? Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
? Responsible for ensuring that all reservation filing and correspondence is carried out daily.
? Perform all the duties that are common and any other duties assigned by the Front Office Manager.
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ibis Styles Bangkok Silom (PRE-OPENING TEAM)
289 Silom Road, Silom, Bangrak, Bangkok 10500 all.accor.com//hotel/B6N1/index.en.shtml
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