Shop Manager

Job Profile and Qualifications:
At least Bachelor degree in any field
At least 3 years? experience in international company with evidenced tracked record of achievements
Strong in inter-personality, leadership, and creative skill
Proficiency in English and computer literate
Good public speaking skill (track record of presentation or public speaking training course)
Strong in driving results and people management and development Note: This job description can be modified, as business demands require without prior notice.

Job Descriptions:
Basic Function: Administer the entire food & beverage operation in such a manner as to bring into effect the superior product and service expected for our guests in accordance with policies and procedures adopted by the company.

Duties and responsibilities:
Directly responsible for restaurant, culinary and events areas, ensuring smooth running, profitable operations within the framework of the company.
Responsible for maintaining the overall welfare of our employees by providing them with the training and resources to take care of our guests.
Develop and enforce standards, policies and procedures in the food service, restaurants and beverage areas.
Develop, monitor and take corrective action of annual operating budget, via controllable costs, progress reports, P&L statements etc.
Attain high sanitation standards throughout the food and beverage operation by enforcing Company Sanitation Checklist.
Establish and maintain positive two-way communications with related departments.
Support staff with an effective training program to make them aware of the expectations and responsibilities that their position entails.
Identify and solve problems in a timely fashion.
Delegate authority and responsibility to staff in a way that the entire food and beverage operation runs smoothly.
Appraise Supervisors/employees performance and use effective coaching and counseling for positive improvement.
Hire, develop and retain quality Supervisors/employees.
Schedule manning consistent with volume of business and needs.
Administer management personal action movement and payroll.
To ensure the awareness and enforcement of all company SOPs & shop SOP.
Ensure that all legal aspects are being fulfilled in regards to control of liquor, beer and wine, sanitation and safety.
Ensure all Supervisor and employees follow all job safety regulations and all hazards are reported to concerned departments.
To ensure that departments conduct an effective monthly employee meeting within minutes and forwarded to the Operation Manager.
To ensure that departments are responsible for asset management of all outlet property and facilities.
To ensure that departments conduct a maintenance inspection on a monthly basis.
To respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.
Perform any reasonable request made of management which is not life threatening or against the law.
Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Above all, to lead by example through a hands-on approach to motivate our employees to excel.
Perform other duties as assigned by the supervisor.

- 5 days a week.
- 40 hours work per week. Or 8 hours per day excluding break.
- 2 days a week (8days/month)
- Meal Allowance 120 per day.
- Staff party and other event.
- Uniform
- Transportation.