Banquet Manager

Required Skills:
- Fluent in English.
- Working experience in service for 2-3 years.
- Highly responsible and equipped with leadership skills.

Manage the Banquet operations to obtain maximum profit and maximum guest satisfaction. Ensure the smooth conduct of the shift through customer-focused service delivery and effective staff supervision.
? Coordinates the day to day operations of the Banquet floor to obtain maximum profit and maximum guest satisfaction.
? Greet function organizers on arrival and ensure that their requests are dealt with.
? Ensure the details on the event order are delivered.
? Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
? Supervise cash handling and banking procedures
? Prepare daily banking and cash flow reports
? Establish and instruct staff in cash security procedures
? Deal with irregular payments
? Supervise the maintenance of service equipment
? Monitor standards of guest facilities and services
? Control stock and monitor security procedures
? Assist with menu and wine list creation
? Supervise functions
? Supervise outlet service

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