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full-time
- Thai only
- Experience in 5-star resort and hotel properties.
- A strong focus on customer service.
- Dynamic, energetic and self-motivated professional.
- Service-oriented with good attention to details.
- Ability to work well under pressure and keep calm in difficult situations
- Proactive work style
? To deliver the brand promise and provide exceptional guest service at all times.
? To provide excellent service to internal customers as appropriate.
? To be familiar with the hotel?s products and services and policies.
? To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
? To maintain positive guest and colleague interactions with good working relationships.
? To ensure the personally and frequently verify that guests are receiving the best possible service during check-in and check-out.
? To ensure the guest history records are accurately maintained and all repeat guests are pre-registered.
- Two days off per week
- Public Holiday
- Annual Leave
- Meals
- Uniform & Laundry
- Medical insurance
- Provident fund
- Complimentary rooms in Hyatt sister hotels - 12 room nights a year
- Career advancement in Hyatt International Hotels & Resorts
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ANDAZ PATTAYA JOMTIEN BEACH
345 Moo 3,Na Jomtien Sub-District,Sattahip Chon Buri 20250
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