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full-time
Minimum 2 years of experience as manager position
Must be ?hands-on?, physical presence in Lobby & Club Lounge
Excellent problem-solving skills
Basic accounting skills
Able to manage the operation, provide training and procedure
Have strong ability to handle and drive Guest experience
Anticipation, organization, efficiency
Administrative and HR related tasks
Strong leadership skills
Self Motivated
Fluent in English written and oral
Professional appearance
Remain positive, focus and creative
Supports, trains, supervises Front Office: Guest Relation, Cashier, Club Lounge, Concierge team
Handles daily operation of Front Office Department, plus night shift
Coordinates Front Office SOPs, guest satisfaction, reservation, guest history and room assignment.
Prepare schedule and report
Drive RPS score, VIPs , guest data and loyalty program
Ensures that the guest journey runs smoothly and timely
Develops high quality relationships with guests.
Employee benefit card offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
Pullman Bangkok Hotel G
188 Silom Road Suriyawongse Bangrak Bangkok 10500 www.pullmanbangkokhotelg.com
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