ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปริญญาตรี
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full-time
- Bachelor's Degree or higher in related field.
- 1-2 years of experiences in the same position
- Be accurate and well-organized.
- Team player and self-motivated.
- Excellent communication skills.
- Proficiency with hotel POS systems.
- Processes reservations by mail, telephone, telex, cable, fax, or central reservations systems referral.
- Processes reservations from the sales office, other hotel departments, and travel agents.
- Knows the types of rooms available as well as their location and layout.
- Knows the selling status, rates, and benefits of all package plans.
- Knows the credit policy of the hotel and how to code each reservation.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Prepares letters of confirmation.
- Communicates reservation information to the front desk.
- Processes cancellations and modifications and promptly relays this information to the front desk.
- Understands the hotel's policy on guaranteed reservations and no-shows.
- Processes & monitors advance deposits on reservations.
- Tracks future room availabilities on the basis of reservations.
- Helps develop room revenue and occupancy forecasts.
- Assists in pre-registration activities when appropriate.
- Handles daily correspondence and responds to inquiries and makes reservations as needed.
- Makes sure that files are kept up to date.
- Promotes goodwill by being courteous, friendly, and helpful to guests, managers and fellow employees.
- 5 Days Work Week
- Attractive Service Charge
- Vacation Leave
- Public Holidays
- Duty Meals
- Uniforms
- Group Health Insurance
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BWH Hotels Asia Office
Unit 5A-2, 5th Floor, Gaysorn Centre, Gaysorn Village, 999 Ploenchit Road Lumpini Phatumwan Bangkok, 10330, Thailand www.bestwestern.com