Hostess @ Margo Restaurant

- Thai nationality, Age not over 40 years old
- High school diploma or a relevant discipline
- Previous experience in similar role 1-3 years, F&B Background
- Good command in English
- F&B background
- Customer care skills
- Attention to detail
- Motivational skills
- Excellent personal presentation and Service minded
- Teamwork and Collaboration

The employees job description includes all aspects of the front work, including:

- To ensure all teams have up to date information prior to each service
- To answer the telephones promptly, courteously and following the relevant judging standards
- To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director
- To pass all special guest requirements to the relevant department required to act upon them
- To accurately take and process all cancellations and amendments
- To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival
- To accurately file all correspondence relating to reservations processed
- To welcome guests with warmth and courtesy according to required standards
- To assist guests with their belonging and ensure that they are returned without delay
- To observe and to anticipate guest?s needs
Glean personal and relevant information relating to VIP guests
- To support the management ensuring a smooth, pleasant and efficient service
- To use up selling techniques to exceed guest expectations and increase revenue
- To ensure that the manager is kept informed of all guest comments and complaints
- To create personalised menu
- To assist with the service when required in the lounge and restaurant ? offering a knowledgeable and friendly service.
- To revise floor plan and check floor is set correctly
- To use the booking sheet to check name, and refer to guests appropriately
- To set up and to maintain a nice working area
- To follow opening / closing duties to required standards
- Other duties as assigned by superiors

REPORTS: All Reports are going to Restaurant Manager

WORKING DAYS: 5.5 days per week.

WORKING HOURS: 48 hours per week.

- ประกันสังคม
- ประกันกลุ่ม
- ค่าอาหาร
- วันหยุดนักขัตฤกษ์ 13 วัน / ปี
- วันลาพักร้อนประจำปี 6 วัน / ปี
- โบนัสตามผลประกอบการ