Reservation Officer

- Male/Female
- Bachelor Degree of a related field
- Experience in Reservation
- Good command of spoken and written English

- Reporting directly to the Reservations Supervisor, the Reservations Officer is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. On a broader scale, Reservations Officer must work closely with all Front Office and Sales & Marketing personnel, and in particular, Sales & Marketing, providing lead advice and constant "feedback" concerning both enquiries and firm reservations. The Reservations Officer must work at all times in maximizing the hotel?s occupancy potential, whilst protecting the Hotel's business mix. The Reservations Officer must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the telephone.

- Housing
- Meal
- Service Charge
- Uniform