ตำแหน่งนี้ปิดรับสมัครแล้ว
หรือ
ปวส
ไม่จำกัด
full-time
Secondary education / Positive attitude pleasing personality / Good communication skills / hotel operations experience not necessary / Basic Computer application skills /Some college preferred. Must speak fluent English. Other languages preferred
Check Guests In -Greet, register
guests and confirm their particulars and payment details when they check in.
Issue keys to guests
Check Guests Out-Print and confirm details of payment and bill for guests when they check out
Make time to interact with guests, solicit feedback and build relationships.
Answer any guests' enquires when they come to the reception
desk.
Handle guests'
complaints or direct them to Guest service Manager.
Handle cashiering, Payment and Foreign Currency Exchange.
Communication with Other Departments to carry out the special needs and requests of guests, VIP, repeat visitors and club members.
Demonstrate brand citizenship by maintaining compliance with all required brand standards,
behaviors, hallmarks and license agreement mandates.
Retrieve and print Arrival/Departure Report, Backup Report and Trace Report from Opera PMS for daily room allocation.
Reservations -Enter/Update Reservations
Telephones -Handle Telephone Enquires
Oversee Business Centre Services
Perform where the Business
Requires
Great Room- Process Guest Food and
Beverage Order ,Clear Tables (The Great Room)
Refresh Food and Beverage in The Great Room
Meeting room- Set
up Meeting Room, Make Tea and Coffee, Clean
Meeting Room
Clean and Organize Guest Areas and Pick up
debris throughout Public Areas
Should have depth Local Knowledge of the city.
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Holiday Inn Express Bangkok Siam
889 Rama 1 Road, Wangmai, Pathumwan, Bangkok 10330 www.ihg.com/holidayinnexpress/hotels/us/en/bangkok/bkkrb/hoteldetail