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ตำแหน่งนี้ปิดรับสมัครแล้ว
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ปริญญาตรี
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full-time
-Must be able to fluently speak, read, write and understand Thai and English
-Minimum 3 years? experience in Guest Service Center or Front Office.
- Thai Only
- Communications skill
- English language
- Good personality
To provide assistance and guidance to all Whatever/Whenever Agents.
Responsible for assisting the Whatever/Whenever Service Assistant Manager with the day-to-day operations of the Whatever/Whenever Department, and coach and help Whatever/Whenever Agents, ensuring we exceed customers? needs and wants.
To effectively account for Whatever/Whenever related equipment and materials and ensure Whatever/Whenever Talent is adequately equipped and prepared to handle different peak / nonpeak periods within the hotel.
Help to ensure the delivery of WOW service throughout a guests? stay. Providing WOW service to guests throughout all communication channels with In Room Dining Orders, Wake Up Call Requests and any other requests the guest may have.
To accurately and efficiently use the PABX, OPERA, INFRASYS, Go Concierge, ORION and Star Guest Request Tracking Systems to improve the scope of services that Whatever/Whenever can offer and be able to train these to Talent.
- Five-day work week
- Life insurance
- Medical insurance
- Performance bonus
- Hotel Clinic
- Duty Meal
- Careers Development
- Discount on Rooms, Food & Beverage
- Uniform
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